Terms & Conditions

Welcome to Kaylee Kollection! These terms and conditions ("Terms") govern your use of our website and your relationship with Kaylee Kollection as a wholesaler. Please read these Terms carefully before using our website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. Business Information and Verification

1.1 U.S. Customers: For customers based in the United States, we require business information, such as a valid seller's permit, to complete transactions. This information is necessary to ensure compliance with relevant regulations and to facilitate the wholesale purchasing process.

1.2 Non-U.S. Customers: Non-U.S. customers may be required to provide additional verification, such as a valid passport or identification, to process credit card payments. This verification is necessary to protect against fraudulent transactions and maintain the security of our platform.

2. Returns and Defects

2.1 Return Policy: We accept returns only in the case of defective products. If you receive a defective item, you must notify us within 7 days of receiving the goods. To initiate a return, please contact our customer service team with detailed information regarding the defect.

2.2 Authorization for Returns: Returns must be authorized by Kaylee Kollection. Unauthorized returns will not be accepted. It is essential to follow our return process and receive approval before returning any products.

2.3 Refusal of Unauthorized Returns: If a customer returns products without proper authorization, Kaylee Kollection reserves the right to refuse acceptance of the package or to deny responsibility for its contents. Unauthorized returns will be returned to the customer at their expense.

3. Wholesale Business Focus

3.1 Wholesale Customers: Kaylee Kollection is a wholesaler, and our website is primarily intended for business-to-business (B2B) transactions. We cater to retailers, boutique owners, and other wholesale customers looking to purchase our products in bulk quantities.

3.2 Pricing and Minimum Orders: Wholesale pricing is available exclusively to registered wholesale customers. Minimum order quantities may apply. Please refer to our product listings and pricing information for specific details.

3.3 Product Availability: Product availability is subject to change without prior notice. While we strive to maintain accurate stock information on our website, there may be occasions when a product becomes temporarily or permanently unavailable. In such cases, we will make every effort to notify affected customers promptly.

4. Intellectual Property

4.1 Ownership and Use: The content, designs, and trademarks displayed on our website are the property of Kaylee Kollection and are protected by intellectual property laws. You may not use, reproduce, modify, distribute, or exploit any content from our website without prior written consent from Kaylee Kollection.

4.2 Product Images: Product images displayed on our website are for illustrative purposes only. Actual products may vary in color, design, or packaging.

5. Limitation of Liability

To the maximum extent permitted by law, Kaylee Kollection and its officers, directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website, including but not limited to any errors or omissions in the content, products, or services provided.

6. Modification of Terms

Kaylee Kollection reserves the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review these Terms regularly to stay informed of any updates.

7. Contact Us

If you have any questions, concerns, or requests regarding these Terms or our wholesale services, please contact us at kayleekollection@gmail.com or through the contact information provided on our website.